B.A. (History)

University of Toronto (1991) 


University of British Columbia
Faculty of Law (1994) 


Osgoode Hall Law School (2010)

Ombudsman 101 Course 

International Ombudsman Association 

ADR & Advanced ADR Workshop 

Stitt Feld Handy Group 

Certificate in Adjudication for Administrative Agencies, Boards & Tribunals 

Society of Ontario Adjudicators and Regulators (SOAR) and Osgoode Professional Development 

Marshall Schnapp

Marshall Schnapp is an Associate with Agree, with more than a decade of dispute resolution experience.   

Marshall helps organizations, people and lawyers resolve disputes efficiently and successfully.  His services include training, workplace and civil mediations, workplace assessments, ombuds services, conflict management system design, workplace investigations, facilitations, coaching and arbitration services.   

Marshall currently serves as the Respectful Workplace Ombudsperson for the City of London and is a member of the Condominium Authority Tribunal (CAT) where he acts as both a mediator and adjudicator.  Marshall is a member of the Canadian Academy of Distinguished Neutrals. 

He is also a Board Member for the Children’s Aid Society of Toronto and was a Board member for the ADR Institute of Ontario from 2018 to 2023.  As well, he was the Chair of the Complaint and Resolution Council for Student Societies, University of Toronto from 2017 to 2022. 


  • Mediation
    (Civil, Commercial, Workplace)
  • Arbitration
  • Facilitation
  • Training and Coaching
  • Ombuds Services
  • Investigations
  • Conflict Management System Design, Assessment and Analysis
  • Workplace Services
    • Investigations
    • Mediation
    • Assessments
    • Restoration
    • Training
    • Conflict Coaching


  • Insurance Law
  • Personal Injury
  • Premises and Property Liability
  • Product Liability
  • Disability (long and short term) claims
  • Accident Benefits
  • Subrogation
  • Professional Negligence and Malpractice
  • Employment and Workplace Law
  • Human Rights and Discrimination
  • Banking and Finance
  • Hospitals, Health Services and Long-term Care matters
  • Condominium Disputes
  • Government/Municipal Matters
  • Tort
To reserve an appointment online, please click your preferred available date.
Our staff will contact you on receipt of your Appointment Request form.