• Our Mission

    Our Mission

    Agree Inc. provides the highest quality conflict management services to individuals, businesses and government organizations with a focus on effectiveness and value.

    Agree encourages the use of appropriate decision making processes with an emphasis on collaboration, Partnering and consensus.

  • Check Our Availability

    Check Our Availability

    Our calendar of availability is viewable online. After checking if the date and time you wish to book is available, contact by email or phone to book your appointment

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    Dispute Resolution Level 1 - Fundamentals and Dispute Resolution

     

    January 16-18, 2018

     

    Location: Conrad Grebel University College, Waterloo

    Facilitators: Rick Russell, Heather Swartz, Shelley Stirling-Boyes

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    Dispute Resolution Level 2 -  Mediation

     

    February 13-15, 2018

     

    Location: Conrad Grebel University College, Waterloo

    Facilitators: Rick Russell, Heather Swartz, Shelley Stirling-Boyes

Agree Dispute Resolution

Conflict

Conflict, when well managed, is a dynamic catalyst for positive change. When mismanaged it produces hostility, stress and other costs to individuals and organizations. These costs include not just dollars and cents but lost opportunities, damaged or destroyed relationships, low satisfaction and high recurrence levels. In any conflict situation there will always be a "right next step".  Effective conflict management leads parties to identify and take that step.

Our Approach

Agree focuses on helping clients make better decisions through the use of appropriate conflict management processes. Experience has shown that this approach will significantly reduce the cost of conflict management. At the same time, processes which emphasize principled negotiation, consensus building and collaboration tend to empower and increase the effectiveness of all involved.

 

 

Services

Agree provides the following services through its partners and highly qualified associates:

Workplace Services

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Training

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Facilitation

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Mediation

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Other Services

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Conflict, well-managed, is a dynamic catalyst for positive change

Mismanaged, conflict produces hostility, stress and costs to individuals and organizations. If you are interested in reducing the costs of conflict, making better decisions, or more effectively dealing with change, a few moments discussing options with Agree is time well spent.

Our Approach

Agree focuses on helping clients make better decisions through the use of appropriate conflict management processes. Experience has shown that this approach will significantly reduce the cost of conflict management. At the same time, processes which emphasize principled negotiation, consensus building and collaboration tend to empower and increase the effectiveness of all involved.

Waterloo Area Municipal Ombuds Office

Agree provides independent Ombuds services as the
Waterloo Area Municipal Ombuds Office
For the:
Region of Waterloo
Cities of Waterloo and Cambridge
Townships of Woolwich and Wilmot
Please Note:  Inquirers must go through the municipality's internal complaint process prior to contacting the Ombuds Office.
To contact the Waterloo Area Municipal Ombuds Office...
Email:  Ombuds@civicombuds.ca
Telephone: 1-888-224-2488
www.civicombuds.ca