(905) 627-5582


(905) 627-5362



B.A. (Bachelor of Peace and Conflict Studies)

University of Waterloo (2012)

M.A. (Master of Peace and Conflict Studies)

University of Waterloo (2014)

Kelly Brown

Kelly is the Client Relations Manager and an Associate with Agree Inc.

As the Client Relations Manager, Kelly manages client inquiries, diagnoses, and recommends interventions for each client’s needs. Kelly liaises with clients at all stages of projects to ensure the smooth delivery of Agree’s services.

As an Associate, Kelly assists in mediations, workplace assessments, conflict coaching, interviews, training, refereeing, construction partnering, and team restorations.

In addition, Kelly is also the Early Resolution Officer for the Waterloo Area Municipal Ombuds Office. In this role, Kelly conducts the initial review, pre-mediation, and the investigation of complaints


  • Masters of Peace and Conflict Studies
  • Bachelors of Peace and Conflict Studies
  • Instructor of Conflict Resolution at Conrad Grebel University College, University of Waterloo

Range of Services

  • Mediation (Workplace)
  • Construction Partnering
  • Relationship Capacity Building Facilitation
  • Training
  • Workplace Services
    • Mediation
    • Workplace Assessments
    • Team Restoration
    • Training
    • Conflict Coaching
    • Corporate/Peer Circles