(Local)

(905) 627-5582

(Fax)

(905) 627-5362

(Email)

heather@agreeinc.com

B.A. / B.S.W.

McMaster University (1979)

M.S.W.

University of Windsor (1981)

C.Med

ADRIC (2002)

AccFM

OAFM (2003)

Professional Facilitator

ICA (2005)

Cert. F. Med

ADRIO (2007)

AccFM Emeritus

OAFM (2021)

Certificate Program in Conflict Management and Mediation

Conrad Grebel University College, University of Waterloo

Heather Swartz

M.S.W., C. Med, AccFM Emeritus, Cert. F. Med.

Heather has been with Agree for over two decades.  She was an Associate from 1999 to 2009, a Partner of Agree from 2009 to 2021, and is currently a Senior Consultant.  Heather provides a broad range of conflict management services, including conflict management and mediation training.  Her workplace services include mediation, conflict coaching, workplace assessments/culture reviews, workplace restorations and investigations.  Heather is a Chartered Mediator and the 2017 recipient of the Lionel J. McGowan Regional Award of Excellence from the ADR Institute of Canada.

Expertise

  • Mediation
    (Civil, Commercial, Workplace)
  • Construction Partnering
  • Relationship Capacity Building Facilitation
  • Joint Venture and Shareholder Facilitation
  • Strategic Planning and Visioning Facilitation
  • Training
  • Workplace Services
    • Investigation and Fact-Finding
    • Mediation
    • Workplace Assessments
    • Team Restoration
    • Training
    • Conflict Coaching
    • Corporate/Peer Circles

Experience

  • Collection/Debtors
  • Construction
  • Corporate/Commercial
  • Education
  • Employment
  • Engineering
  • Environmental
  • Estate and Wills
  • Franchise Disputes
  • Harassment
  • Health Care/Disputes
  • Human Rights/Discrimination
  • Insurance
  • Labour Relations
  • Land Use/Planning
  • Medical Malpractice
  • Multi-Party/Complex
  • Municipal
  • Non-Profit Organizations
  • Personal Injury
  • Religious Institutions
  • Universities and Schools