Our Team


Rick Russell

B.A., LL.B., C.Med, C.Arb

rick-russell.jpgRick is a founding partner of Agree (1993). He has a busy conflict management practice specializing in commercial, civil and workplace mediation as well as conflict management training, arbitration and Partnering.  He also has a broad range of experience in workplace matters, including workplace investigation and fact-finding, workplace assessment and restoration, mediation, conflict coaching and conflict management training. Rick’s past practice includes working as a civil litigation lawyer and ombudsman.

Gary Furlong

B.A., LL.M. (ADR), C.Med, Distinguished Fellow IAM

Gary - 2018 cropped.jpgAs a partner of Agree since 1994, Gary has a strong practice in mediation, working in the areas of commercial, personal injury, construction, shareholder, insurance, wrongful dismissal, real estate, and workplace conflicts.  Gary specializes in intervening in difficult organizational and workplace disputes providing services in organizational facilitation, negotiation, and conflict resolution. Gary delivers over 100 days of training per year, primarily in conflict management, interest-based negotiation, managing in union environments and relationship management fields.

Heather Swartz

M.S.W., C. Med, Acc. FM, Cert. F. Med. 

Heather 2 2017.jpg

Heather has been with Agree since 1999, and a Partner since 2009. Heather's services include civil and workplace mediation, and customized conflict management and interest-based negotiation training.  She provides a full complement of workplace services including restorations, mediation, coaching, workplace assessments and investigations. She also acts as a facilitator using the partnering model for construction and joint stakeholder meetings and inter-team relationship issues.

Shelley Stirling-Boyes

B.A. (Hon's Psych.), Accredited Family Mediator

Shelley.jpgShelley has been an Associate with Agree since 2007. Shelley provides a full complement of workplace services including restorations, mediation, coaching and workplace assessments and customized conflict management training. She also acts as a facilitator using the partnering model for construction and joint stakeholder meetings and inter-team relationship issues.