Agree Inc.
  Agree Dispute Resolution
Leaders in Mediation, Arbitration, Training, Partnering, Facilitation, Coaching and Ombudsman
  Local (905)-627-5582 Toll Free 1-800-524-6967 
menu divider
menu divider
menu divider
menu divider
menu divider
menu divider
menu divider
menu divider
menu divider
menu divider

Agree Training Workshop Design/Delivery Experience


Agree has been built upon principles that complement adult learning. Our workshops are designed to create environments where participants discover for themselves why collaborative approaches work more effectively than coercive or rights based approaches.

It has been our privilege to work with capable and energetic people from a large number of progressive organizations. We have found that once people are introduced to collaborative problem solving approaches and tools they embrace the opportunity they represent. Rather than "selling" people on ADR's benefits, we prefer to let them explore the processes and find out for themselves how they work. With few exceptions, these approaches sell themselves once in use.

We believe in Partnering approaches and have pioneered their use across Canada and beyond. Our organization itself partners with a number of educational institutions such as Queen's University's Industrial Relations Centre, and the University of Waterloo's Conrad Grebel College to deliver high value workshops. We are therefore experienced in what Partnering means in practice. We understand its benefits and limitations and can speak from first hand experience about both.

Our facilitators are excellent communicators, and rather than relying upon their "authority" as experts, challenge participants to test these ideas, ask the difficult question and learn from one another's experience. We ask them to commit to create among themselves a learning community where risk taking is welcomed and mistakes are encouraged. "Everyone gets to make mistakes, no one gets to be wrong", is our catch phrase. In short, everyone is a teacher and everyone is a learner, including, of course, the facilitators.

Our learning philosophy is easy to express and challenging to practice:

  • Expect the best
  • Confront problems directly but open-mindedly
  • Default to curiosity
  • Ask "what is the right next step?"
  • Model respect for those you work with - help them to reflect upon who they are becoming as well as where they are now
  • Stay flexible and learn to stay "in the moment", looking for the teachable opportunities in any interaction.

Gary Furlong, Rick Russell and Heather Swartz are trained personal coaches who believe in the individual's potential to define and re-define their life and work. They bring this orientation powerfully to bear on the training experience that they provide.

General Training Information
Experiential Adult Learning by Design
Customized Workshops
Accolades from our Clients
Conflict Management Skills for the Future
Agree can provide customized in-house workshops for your organization on the following topics.
Strategic use of ADR
Conflict Management for Managers and Supervisors
Executive Conflict Management
Sending the Right Signals
Conflict Management for Front Line Managers
Handling Complaints at the Front Line
Investigation & Fact Finding Workshop
ADR Training for Lawyers
Advocacy Skills in Mediation
Mediation Skills in the Organization
Strategic ADR
Business Coaching Program
Interest-Based Negotiating Smarts
Public Courses and Programs
Organizational Conflict Approaches
Certificate Program in Conflict Management
Calendar of ADR Workshops and Programs

menu bar

Home | Calendar | Mediation | Arbitration | Training | Partnering | Facilitation | Coaching | Ombudsman
Our Team | Publications | Links | Contact Us | Privacy Policy