Agree Inc.
  Agree Dispute Resolution
Leaders in Mediation, Arbitration, Training, Partnering, Facilitation, Coaching and Ombudsman
 
 
  Local (905)-627-5582 Toll Free 1-800-524-6967 
 
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Mediation Skills in the Organization


Applying Mediation in Human Resources and Employee Relations

Mediation is proving to be the single most effective Alternative Dispute Resolution (ADR) process available in today. Many organizations are now applying these skills inside the organization to help achieve:

  • faster problem resolution
  • higher satisfaction among employees
  • fewer disputes
  • lower turnover, absenteeism, sick days
  • greater employee commitment
  • better decisions

In union environments, grievance costs have dropped and issue resolution times dramatically reduced. In non-union settings, a better understanding of employee issues and higher job satisfaction levels have resulted.

The workshop is a 3-day, in-depth program focused on understanding the 4-stage mediation model, and how it can be applied in a variety of organizational structures.

Participants will have the opportunity to learn and practice mediation and conflict management skills in numerous simulated negotiations, case studies and role-plays. Strategies for removing obstacles to settlement will be explored and applied.


Sample topics include:

  • the role of the internal neutral
  • mediating harassment, interpersonal conflict, poisoned work environments, etc.
  • ethical responsibilities to the participants and the company
  • where to go if settlement isn't reached

Who Should Attend

All human resource and employee relations personnel in union or non-union environments.

If you are interested in attending this program, contact Agree for details.

 
General Training Information
Experiential Adult Learning by Design
Customized Workshops
Accolades from our Clients
 
Conflict Management Skills for the Future
Agree can provide customized in-house workshops for your organization on the following topics.
Strategic use of ADR
Conflict Management for Managers and Supervisors
Executive Conflict Management
Sending the Right Signals
Conflict Management for Front Line Managers
Handling Complaints at the Front Line
Investigation & Fact Finding Workshop
ADR Training for Lawyers
Advocacy Skills in Mediation
Partnering
Strategic ADR
Business Coaching Program
Interest-Based Negotiating Smarts
 
Public Courses and Programs
Dispute Resolution - Fundamentals and Mediation
Organizational Conflict Approaches
Certificate Program in Conflict Management
Calendar of ADR Workshops and Programs
 
 
 
 

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