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Rick Russell |
Gary Furlong |
Heather Swartz |
Shelley Stirling-Boyes |
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Kileen Dagg Centurione
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Deb Chandler |
| Agree Dispute Resolution
Leaders in Mediation, Arbitration, Training, Partnering, Facilitation, Coaching and Ombudsman |
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| Local (905)-627-5582 Toll Free 1-800-524-6967 |
Solutions Oriented Conflict Management
Conflict
Conflict, when well managed, is a dynamic catalyst for positive change. When mismanaged it produces hostility, stress and other costs to individuals and organizations. These costs include not just dollars and cents but lost opportunities, damaged or destroyed relationships, low satisfaction and high recurrence levels. In any conflict situation there will always be a "right next step". Effective conflict management leads parties to identify and take that step.
Our Approach
Agree focuses on helping clients make better decisions through the use of appropriate conflict management processes. Experience has shown that this approach will significantly reduce the cost of conflict management. At the same time, processes which emphasize principled negotiation, consensus building and collaboration tend to empower and increase the effectiveness of all involved.
Services
Agree provides conflict management services in:
- Mediation (ADR)
- Workplace - individual and group restoration processes
- Training
- Partnering Facilitation
- Workplace Investigation
- Ombudsman
The Right Next Step
If you are interested in reducing the costs of conflict management, making better decisions or more effectively dealing with change, a few moments discussing options with an Agree team member will be time well spent.
| Calendar & Bookings | |
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| Agree recommends.... |
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Conrad Grebel University College, University of Waterloo
"Dispute Resolution 1 - Fundamentals"
COURSE CONFIRMED - SPACE AVAILABLE
October 5 - 7, 2016
"Dispute Resolution 2 - Mediation"
November 7 - 9, 2016
Waterloo
Facilitators: Rick Russell & Heather Swartz |
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Agree accepts credit card payment
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Waterloo Area Municipal Ombuds Office
Agree provides independent Ombuds services as the
Waterloo Area Municipal Ombuds Office
For the:
Region of Waterloo
Cities of Waterloo and Cambridge
Townships of Woolwich, Wilmot and Wellesley
Please Note: Inquirers must go through the municipaliy's internal complaint process prior to contacting the Ombuds Office.
To contact the Waterloo Area Municipal Ombuds Office...
Email: Ombuds@civicombuds.ca
Telephone: 1-888-224-2488
Agree is a proud sponsor of ...
"Ethics and the Workplace Consultant"
has been accredited by the Law Society of Upper Canada
for Professional Content.
| Mission Statement |
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Agree provides the highest quality conflict management services to individuals, business, government and non-profit organizations with a focus on effectiveness and value. Agree encourages the use of appropriate decision making processes with an emphasis on collaboration, Partnering and consensus. |
| Books |
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Read a review of the CONFLICT RESOLUTION TOOLBOX from ADResolution Magazine |
| Videos |
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Gary Furlong: Managing Conflict
Gary Furlong: Challenges for Today's Labour Relations Practitioners
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